Don’t worry! This is expected behavior in rare occasions. If your company profile has not had any views on a particular day (this is something you should be worried about though!), or your company has not had any impression in our Vendor Selector, as used by corporate buyers to select companies like yours, then we can’t calculate the CTR and ICR. We have chosen not to plot any dot or line at line at all, because this figure is actually not available (N/A), which differs from the number zero. Therefore, you could see interrupted lines in your graph.
In the early days, when we went live with our Vendor Selector in beta, there were even days when no CTR could be calculated for any vendor, therefore we even had interrupted benchmark graphs for CTR or ICR.
However, there is a need for action if you see interruptions in your graph as this is an indication that you do not get the most out of Chatbots.org. Make sure you add more content to Chatbots.org to generate views for your profile! And make sure that all your implementations are uploaded, making sure that your companies is visible whenever a potential client is looking for you via the Vendor Selector!
