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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..

Building a chat bot,
 
 

Where to begin is there a structure to follow to build these chat bots

 

 
  [ # 1 ]

What is it that you want your chatbot to be able to do? This will help us to guide you instead of just spamming a load of languages and platforms at you.

 

 
  [ # 2 ]

Hi,

I’d like to find out how to build a chatbot for the sake of replacing a call centre? Is it possible to completely replace a call centre? If yes, how do I do it? If not, what are the constraints and challenges that stop us from completely replace a call centre with the human touch?

 

 
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