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NEWS: survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..

Chatbot services

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
There are two categories of chatbots –Command based (scripted) chatbots and AI-based chatbots

Command based chatbots cannot create new texts and works on behavior predefined set of rules but AI-Powered chatbots create replies from scratch using natural language processing.AI chatbots become smarter with time, learning from past questions and answers.

Bluefish is a powerful and secured platform that delivers AI-powered chatbots to businesses with unveiling a set of powerful APIs with an instinctual user interface.It enhances the user experience of bots with personality and engages with your customers across applications, websites, and social media platforms.


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Derived from “chat robot”, “chatbots” allow for highly engaging, conversational experiences, through voice and text, that can be customized and used on mobile devices, web browsers, and on popular chat platforms such as Facebook Messenger, or Slack.


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