Organizations use CodeBaby Digital Character technology to improve website conversion rates and provide guoded online customer service. Companies using CodeBaby improve their bottom line through increased up-sell/cross-sell and lead capture events, imrpoved form registration, effective self-service and enhanced brand promotion and customer retention.
For Your Website:
A CodeBaby Conversation is a highly optimized, engaging digital character. Through our cloud based technologies, the conversations are hosted, managed, and seamlessly delivered to your website visitors. Your customized avatar adopts your specific brand and persona and and enhances the customer experience at critical points within your website.
Virtual Assistant:
As more consumers and businesses turn to the Internet to be self-reliant and gain quick access to information, the need for more sophisticated online customer service grows. To meet that demand, CodeBaby brings you CIVA (CodeBaby Intelligent Virtual Assistant).
CodeBaby technology brings the first true 3D next generation virtual assistant, or CIVA. CIVA offers emotionally intelligent self-service which until now, could only be supplied by human-to-human interaction. CIVA reduces costs through call deflection while providing a better online customer experience.
How CIVA impacts your organization:
- Quickly guides customers to a specific resolution
- Seamlessly integrates with and brings your knowledge base to life
- Reduces escalation to phone support
- Guides prospective customers through product offerings and delivers consistent 24/7 customer support
Industry leaders have joined Chatbots.org to shape their industry, to grow its market, and profit from a continuously expanding pie.
