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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
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At Cisco, I have been working on a new approach to entity recognition, and some other NLP problems. Recently delivered to customers. I am now working on a very different kind of conversational system. Prior to this I worked on software that could recognize hundreds of thousands of topics. That is, the topic could be highly specialized, but classification was still highly accurate. |