NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by NoHold since Sep 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
Online Support is the Virtual Agent of Viewsonic, a leading provider in displays and projectors. Online Support is an expert in all things Viewsonic, including set-up instructions, and troubleshooting.
| by Nuance since Aug 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Picture, Amateur |
The Virtual Agent (VA) is available on Symantec Consumer Support web site, on the Support home page. The Virtual Agent's mission is to assist Symantec consumers who have support issus. The Agent provides a resolution to their support issues while providing a superior user experience.
Emma
a chatbot / virtual agent representing eBay
| by Nuance since Jul 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
Tax Virtual Agent
a chatbot / virtual agent representing H&R Block
| by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.
| by noHold since Jul 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Text synthesis, Faceless, Commercial |
noHold provides Webroot with interactive and diagnostic Virtual Agent technology to answer support questions regarding product information
| by NoHold since Jul 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Market research, Sales, Text recognition, Faceless, Commercial |
Assisted Search is the Virtual Agent of Dell, a leading provider in Computer hardware. Assisted Search is an expert in all things Dell, including set-up instructions, sales assistance, and troubleshooting.
| by NoHold since Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Maggie is a Virtual Agent embedded into the Magellan Customer Support page that can solve end-user questions about troubleshooting, set-up, and more.
Virtual Agent
a chatbot / virtual agent representing Verizon
| by Creative Virtual since Dec 2009 until Jun 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial |
This V-Person™ answers questions about graduate level jobs and internships on the Verizon Career web pages. The template reflects the design of these pages which feature photos and names of Verizon employees.
| by Evature since Nov 2009 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Faceless, Commercial |
EVA is a Virtual Travel Agent who understands customers' travel requests and acts upon them (deferring to a human agent when in doubt). EVA communicates with you as a human travel agent would: Receives travel requests in Natural Language via Email, chat or SMS; Interacts with existing systems (GDS, CRM, etc.); Takes full responsibility for the task of travel planning, communicating with both the customer and the supervising agent as needed throughout the process.
| by noHold since Nov 2009 in English, Web, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
This Virtual Agent is available 24/7 on Alienware's website to answer questions about products and services.
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