Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - United Kingdom
chatbot, chatterbot, conversational agent, virtual agent Aidan Aidan is a new bot designed for the Loebner competition and the funniest computer ever, it can tell jokes, chat and even has speech output.

It is a work in progress. It has a general purpose database and so can answer factual and math type questions.
chatbot, chatterbot, conversational agent, virtual agent Find Me This V-Person™ is used internally to provide support to mortgage sales advisers across the United Kingdom. This easy-to-use system allows advisers to ask questions in natural language via a free text box or select from clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Andrew Ask Andrew is the V-Person™ for HSBC Commercial Banking in the UK. This virtual assistant is located within the secure area of the HSBC website to assist business banking customers.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.
chatbot, chatterbot, conversational agent, virtual agent Terry Tablet Terry Tablet is Get Safe Online's V-Person™ and loves talking about internet security. Terry has information for business and personal users who want to browse safely on their computers, laptops, smartphones and tablets. He also offers advice to parents, online shoppers and social media users.

Terry has a built in glossary to help users better understand his answers. Terms included in this glossary are in bold font and underlined in blue. When a user hovers over one of these words, a box pops up with the definition of that term.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Kate resolver is a site devoted to helping people solve problems, answer questions and find out about their rights. V-Person™ Kate is available on the resolver website 24/7 to help visitors find answers to their questions on a variety of topics including credit scoring, contract terms, travel visas and consumer rights.

Jess a chatbot representing Plusnet

chatbot, chatterbot, conversational agent, virtual agent Jess Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.

Penny a chatbot representing Calor Gas

chatbot, chatterbot, conversational agent, virtual agent Penny SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.
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