NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Mandy Reed on 10 years, 2 months ago in Business, Business contests & awards, Business News | by
Summary: Company recognised for their innovative customer experience solutions in two awards categories
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, was presented with two Stevie® Awards as part of the eighth annual Stevie Awards for Sales & Customer ServiceSM. The company was recognised with Silver Stevie Awards in the categories of ‘New IVR or Web Service Solution’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’.
Mandy Reed on 10 years, 3 months ago in Business, Business contests & awards, Business News | by
Summary: 8th annual awards will be presented on 21 February in Las Vegas
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, was named a Finalist in the categories of ‘New IVR or Web Service Solution’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’ in the eighth annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in each category.
Mandy Reed on 10 years, 9 months ago in Business, Business contests & awards, Business News | by
Summary: Creative Virtual wins award in the Most Innovative Company of the Year in Europe category
Creative Virtual was named the winner of a Silver Stevie® Award in the Most Innovative Company of the Year in Europe category in The 10th Annual International Business Awards on 14 August 2013.
Aimee Quemuel on 11 years, 7 months ago in Business News | by
Summary: Kaspersky recognized for delivering next generation sales and support customer experience
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced that Kaspersky Lab has been named a Constellation Research SuperNova Awards semi-finalist for its groundbreaking use of Lena, an IVA powered by VirtuOz.
Aimee Quemuel on 11 years, 7 months ago in Business, Business contests & awards, Business News | by
Summary: Company recognized for delivering a next generation relationship management solution
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced they won a Gold Stevie® Award in the 7th annual American Business AwardsSM in the relationship management category. In addition, the company was awarded the People’s Choice Award, which was determined by 98,000 public votes.
Read more about: VirtuOz Wins a Gold Stevie® Award and Selected for People’s Choice Award
Aimee Quemuel on 11 years, 8 months ago in Business, Business contests & awards, Business News | by
Summary: Winners will be Honored at the Golden Bridge Awards Dinner and Presentation in San Francisco on October 2, 2012
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, has been recognized as a finalist in the 4th Annual 2012 Golden Bridge Awards in the software innovations category.
“Each and every employee at VirtuOz is committed to delivering leading virtual agent solutions that exceed both our customers’ and their customers’ expectations,” said Alex LeBrun, CEO and president of VirtuOz. “Today’s digital consumer is more demanding than ever, and we are privileged to partner with global industry leaders who are willing to explore new customer engagement frontiers in order to deliver winning customer experiences. We are honored by the industry and peer recognition of our efforts that this Golden Bridge Award represents.”
Aimee Quemuel on 11 years, 11 months ago in Business, Events, Business News | by
Summary: Virtuoz will present at Enterprise 2.0 Boston, discuss how intelligent virtual agents chg Ecommerce and Eservice
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced that the company’s Chief Marketing Officer (CMO) Pamela Kostka has been chosen to speak at Enterprise 2.0 Boston, the leading conference and expo for social enterprise tools and technologies.
Read more about: VirtuOz to Present to Over 1500 Attendees at Enterprise 2.0 Boston
Dwayne Weppler on 11 years, 11 months ago in Business, Business contests & awards, Business News | by
Summary: IntelliResponse a finalist for the Call Center Excellence Awards, in “Best Technology Solution Provider” category
Presented by IQPC, the Call Center Excellence Awards honor, recognize and promote the most innovative call center solutions and individuals over the past year. With awards given in eight categories, they are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.
During a special luncheon on June 7th, IQPC will be announcing the winners and presenting awards at the 13th Annual Call Center Week Event, held this year at Caesars Palace in Las Vegas. Later that day, winners will participate in the Call Center Excellence Award Winners panel taking place 3:45 pm.
Aimee Quemuel on 11 years, 12 months ago in Business, Business contests & awards, Business News | by
Summary: Accolades validate growing demand for IVAs as companies look to innovate how they engage today’s consumers
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced today that VirtuOz’ Intelligent Virtual Agents have been recognized by three industry award programs in May 2012 alone, including the Best in Biz Awards EMEA, Silver Winner for Best New Service of the Year; The American Business Awards Finalist in the Relationship Management Solution Category for the second year in a row; and TiE50 Awards Finalist, where VirtuOz beat out over 2000 entrants.
Michaela Xydi on 12 years, 3 months ago in Business, Business contests & awards, Business News | by
Summary: Artificial Solutions finalist in FSTECH awards
Artificial Solutions, the natural language interaction (NLI) specialist that enables users to have a meaningful, humanlike interaction with technology, announced today that it has been shortlisted for the Most Innovative Product of the Year in the FSTECH Awards. Run by Financial Sector Technology, one of the leading business titles for IT decision makers in the UK and EMEA financial services, FSTECH Awards recognizes excellence and innovation in information technology in the sector.
Read more about: Artificial Solutions Named As Finalist in FSTECH Awards