NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Veronica Cech on 8 years, 10 months ago in Business, Business contests & awards, Business News | by
Summary: Gartner honors noHold with a 2015 'Cool Vendor' title in Business Process Services
noHold, a leader in web based self-service solutions, was named ‘Cool Vendor’ in Business Process Services, 2015, published on April 13 2015. Similar to Gartner’s Magic Quadrants, the ‘Cool Vendor’ series is used to discover emerging innovative SMB vendors with interesting and highly original technology that impact their respective markets in a meaningful way.
Out of the five companies chosen as ‘Cool Vendors’ in the Business Process Services space, noHold was the only Virtual Assistant vendor selected. noHold offers unique capabilities as its platform provides:
Read more about: Gartner Recognizes noHold as a 2015 ‘Cool Vendor’ in Business Process Services
Andy Peart on 12 years, 3 months ago in Business, Visions & opinions, Business News | by
Summary: Andy Peart is underlying why "Rolling on winter brings more Nordic disruption" in technology
In a recent release Gartner predicted its top ten disruptive technologies for 2012. Amongst the expected and rather predictable media tablets, app stores and cloud computing, Gartner says that icons, menus and pointers will be replaced by mobile-centric interfaces such as gesture, voice and search. But voice isn’t everything. For it to be a successful method of interaction, voice needs an underlying intelligence.
Aimee Quemuel on 12 years, 4 months ago in Business, Business contests & awards, Business News | by
Summary: Company wins gold in Best New Service of the Year Category
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced the company has been selected as a winner of the Best in Biz Awards, taking gold in the Best New Service of the Year category. Hundreds of entries were received in this year’s awards program from an impressive array of public and private companies across multiple industries, sectors and regions. The winning companies represent the best in American business.
Read more about: VirtuOz Intelligent Virtual Agents Named 2011 Best in Biz Winner
Aimee Quemuel on 12 years, 4 months ago in Business, Market research, Business News | by
Summary: 2011 Magic Quadrant ranks customer access channels as the number one business case driver for WCS deployments
VirtuOz, the leading provider of intelligent virtual agents (IVAs) for online customer service, today announced that virtual assistants were a key criterion for determining for CRM Web Customer Service. In addition, the report ranks “new and additional customer access channels” as the number one business case driver for WCS deployments.
Aimee Quemuel on 12 years, 9 months ago in Investments, Business News | by
Summary: Virtuoz Strengthens its Position in Intelligent Virtual Agents (IVAs) by $7 million fund raising
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online customer service, today announced that it has raised $7 million in additional funding from existing investors Mohr Davidow, Inventures Group and Galileo Partners to finance growth in the U.S. and E.U.