NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Creative Virtual since Apr 2013 in English, Web, Branded conversations, Facial expressions, Finance & legal, Text recognition, Avatar, Commercial |
resolver is a site devoted to helping people solve problems, answer questions and find out about their rights. V-Person™ Kate is available on the resolver website 24/7 to help visitors find answers to their questions on a variety of topics including credit scoring, contract terms, travel visas and consumer rights.
| by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.
| by InteliWISE since Sep 2012 in English, Web, Branded conversations, Fashion, Gesture recognition, Sales, Text recognition, Text synthesis, Avatar, Commercial |
MIA is an InteliWISE Sales Assistant in the UK Acess store. 
Phoebe
a chatbot / virtual assistant representing Photobox
| by The Selfservice Company since May 2012 until Jan 2015 in English, Web, Branded conversations, Customer service, Knowledge management, Social, Text recognition, Avatar, Commercial |
Photobox, the leading European online photo servicing company, have chosen to work with SelfService Company, as a best in class Virtual Assistant provider, to further improve their multiple award winning website. Renowned for innovation and superb customer service, Photobox wanted to ensure that their customers had an online guide to provide immediate help for enquiries. Working with their RightNow knowledge base Phoebe is the first point of contact for all online product and service related queries.
| by Daniel Burke since May 2012 in English, Web, Branded conversations, Facial expressions, Gestures, Text recognition, Text synthesis, Avatar, Amateur |
Zen is an experimental javascript chatbot, the intention is to have her be the mascot for the whole site, all enquiries and functions of the site will be carried out through her.
Anna is an emotionally driven, 3D Virtual Assistant which answers customer questions regarding their gaming, account and general queries. No only does Anna create empathy with accurate and emotional responses to customer questions, but she offers the customer live chat interaction should more complex queries arise. Anna has already had an immediate impact by increasing the customer experience and reduced the email and live chat contact volumes.
Sarah
a chatbot / virtual assistant representing First Great Western
| by Creative Virtual since Dec 2011 until Oct 2013 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Avatar, Commercial |
Ask Sarah, First Great Western's V-Person™, is available 24/7 to answer questions on topics including planning a journey, purchasing tickets and reserving seats. This install includes an In-Coversation Survey (ICS) designed to collect information about the usefulness of answers and saved calls and emails.| by Collette Curry since Oct 2011 in English, Web, Clone, Speech synthesis, Text recognition, Avatar, Amateur |
Chatbot to celebrate the centenary of Alan Turing's birth in 2012.
Mia
a chatbot / virtual assistant representing Co-operative Banking Group
| by Artificial Solutions since Oct 2011 in English, Web, Facial expressions, Finance & legal, Knowledge management, Text recognition, Text synthesis, Avatar, Commercial |
The Co-operative implemented Mia (My Interactive Adviser), is an intelligent, humanlike virtual assistant who works alongside the real contact centre employees, instantly providing them with the correct answers to a wide range of banking and insurance questions.
Annoying Orange
a chatbot
| by Ecreation since Apr 2011 until May 2012 in English, Web, Branded conversations, Campaign, Social, Text recognition, Avatar, Commercial |
Acting upon instructions from R/GA London a chatbot was developed for Nokia. The chatbot, called The Annoying Orange, can be accessed through different mobile applications. The Annoying Orange is a popular character on Youtube. Nokia uses this character as a chatbot to promote the Instant Messaging services for mobile devices. Badges can be earned by chatting with the chatbot. When a user obtains a badge, he has the possiblity to share the information on Facebook. The Annoying Orange chatbot chatbot is accessible via Gtalk, Ovi chat, Windows Live Messenger and Yahoo Messenger
Grey out: