NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Tina
a chatbot / virtual assistant representing Intuit
| by Creative Virtual since May 2009 until Jul 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Tina, the QuickBooks UK virtual Chat Agent is available 24/7 to answer questions related to QuickBooks products and services.
| by Creative Virtual since Feb 2009 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
Customers using the Sainsbury's Bank website are able to find answers to their questions quickly and easily thanks to their online virtual assistant. Covering topics ranging from insurance to travel services to Nectar Points, this V-Person™ system utilises a non-avatar template that reflects the company branding. The virtual assistant is launched through the use of the site search located at the top of each page on the website.
Virtual Assistant
a chatbot / virtual assistant representing Aviva
| by Creative Virtual since Jul 2008 until Apr 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Faceless, Commercial |
Aviva’s V-Person™ helps users with questions about Motor, Home and Travel insurance. Besides being found on these pages, the virtual assistant has also been deployed on the Car Quote form and can be launched by users logged into the Self Service area. The use of Site Context allows for content to be restricted to keep the user from being drawn out of a specific content group before an application or sale is completed.
Virtual assistant
a chatbot / virtual assistant representing Alliance Leicester
| by Creative Virtual since Jun 2008 until Jun 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
Alliance & Leicester has removed their site search tool and replaced it with their Virtual Assistant. Typing a question or keyword in the search box on their homepage automatically brings up the Virtual Assistant.
Mortgage Brian
a chatbot / virtual assistant representing Mortgage Trading Exchange
| by Creative Virtual since May 2008 until Nov 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Mortgage Brian, the Mortgage Trading Exchange (mte)'s V-Person™ solution, features static images of a real person which change depending on the user input. The virtual assistant is available 25/7 to answer queries on the mte website.
| by Creative Virtual since Feb 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The non-avatar V-Person™ implementation on the Cheltenham & Gloucester website is designed to show a list of clickable related FAQs side-by-side with the user input and virtual assistant response. Buttons at the bottom of the template allow users to easily “Find a branch” and locate “Useful phone numbers”.
Mortgage Brian
a chatbot / virtual assistant representing The Key
| by Creative Virtual since Jul 2007 until Nov 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Mortgage Brian is the Key's virtual assistant available to answer questions 24/7. This V-Person™ solution features static images of a real person which change based on the query entered by the user.
Virtual assistant
a chatbot / virtual assistant representing Lloyds TSB
| by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".
Red
a chatbot / virtual assistant representing BM Solutions
| by Creative Virtual since Nov 2006 until Feb 2010 in English, Web, Branded conversations, Finance & legal, Sales, Text recognition, Animated avatar, Commercial |
Red works for BM Solutions and is a friendly animated mortgage adviser. Mortgage brokers using the BM Solutions website are already used to desktop alerts from Red. And now they can also ask the cheerful cartoon redhead questions.
| by https://twitter.com/TalBenSimon since May 2006 in English, Web, Finance & legal, Text recognition, Avatar, Amateur |
Hi, I'm your Trading Bot.
Grey out: