Virtual agents / Chatbots
in United States

Frank answers all of your Verizon customer service support questions.

noHold Virtual Agents assist Computershare customers in finding the answers to their questions.

Intelligent Chat helps customers with most D-Link support issues related to products like wireless routers and Boxee Box. Customers can access Intelligent Chat from the Support Page, under additional support options.

United Airlines' Virtual Expert 'Alex' provides the world's largest airline with a positive, controlled, and dynamic customer experience. Alex originated on Continental.com and migrated to United.com after the merger in 2011. Alex currently answers over 75,000 questions per day. Alex is also proving to be an invaluable tool for reservation agents, who are using Alex to answer customer questions quickly and consistently.

Cindy is a CML (Conversation Markup Language) Interpreter. It implements all user cases listed in the CML specification. When you download Cindy or sign up for the Novabot hosting service, a set of sample CML sources will be provided to show you what CML can do, as well as being a practical CML FAQ chat bot. You can ask questions about CML and weather. The source code also contains examples for more complex CML features like flow control and Topic merging. It is XML based chatbots language and interpretation engine, with web-hosting service.

This virtual agent will help students at American universities become familiar with Microsoft Live@edu, a no-charge suite of online communication and collaboration tools for students, staff and alumni. The chatbot facilitates a competition that is part of Microsoft's campaign to promote the company's services for educational institutions.

By adding [email protected] as a contact in Windows Live Messenger, students can begin communicating with the chatbot and participate in the competition. Students will then receive a new question about Live@edu each day until an incorrect answer is received. The student with the longest chain of correct answers is eligible to win a variety of prizes including an Xbox 360. By participating in the contest, students not only have an opportunity to win great prizes, but also gain familiarity with the features of Microsoft Live@edu.

Ask is the virtual assistant of Cincinnati Bell, a leading provider in Wireless, Internet, and Home Phone service. Ask is knowledgeable in all things Cincinnati Bell, including set-up instructions, sales assistance, and troubleshooting.