Virtual Assistants by Creative Virtual

Virtual Assistant a chatbot / virtual assistant representing Autodesk

by Creative Virtual since Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant Autodesk's first Virtual Assistant is available 24/7 to answer login, installation, eligibility and activation questions on the Autodesk Education Community website.

Protected Virtual Assistant a chatbot / virtual assistant representing E*TRADE

by Creative Virtual since Feb 2012 in English, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant E*TRADE's V-Person™ is currently available to logged-in users on the website. Customers can use this virtual assistant to find answers to questions on a wide range of topics including trading and investing, managing accounts and cash management.

Expired Virtual Agent a chatbot / virtual agent representing Verizon

by Creative Virtual since Dec 2009 until Jun 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Agent This V-Person™ answers questions about graduate level jobs and internships on the Verizon Career web pages. The template reflects the design of these pages which feature photos and names of Verizon employees.

Protected Penny a chatbot / virtual agent representing Verizon

by Creative Virtual since Oct 2009 in English, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Penny Penny, Verizon’s payroll support agent, answers questions on the internal Verizon Payroll site and is very popular with employees. Surveys rate her performance at 40+ percent call avoidance.

Protected Customer Support Agent a chatbot / virtual agent representing Verizon

by Creative Virtual since Sep 2009 in English, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Customer Support Agent The Verizon Business V-Person™ is located within the secure log-in area of the site and is personalized for the user. The avatar is based on a photo of a current Verizon employee.

Ask CA a chatbot / virtual agent representing CA Technologies

by Creative Virtual since May 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ask CA CA Technologies’ V-Person™ provides instant online answers 24 hours a day, 7 days a week on the CA Support page. The Ask CA template is sleek and professional, reflecting the tone of the business as well as the company branding. The use of Site Context allows this V-Person to accurately answer queries about five different CA products. Users can easily switch between these products through the dropdown menu located directly above the free text input box.

Virtual assistant a chatbot / virtual assistant representing Waterstone

by Creative Virtual since Dec 2008 in English, Web, News & gossip, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual assistant The Virtual Assistant on the Waterstone's website can not only be launched from their homepage, but also from the What's New and Daily News pages.

User comfort is created by incorporating the Waterstone's logo into the interface.

This Virtual Assistant is able to recognise when users are asking for specific book topics and direct them to the correct subject pages. For example, if you ask 'books on roses' you will be directed to the Home and Garden categories page while asking 'books on football' will bring up the link for the Sports categories page.

Customer Support Agent a chatbot / virtual agent representing Verizon

by Creative Virtual since Jul 2008 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Customer Support Agent This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.

The video below shows a demonstration of the Ask Verizon Virtual Agent operating within the secure log-in area of the Verizon website.

ProtectedExpired Phyllis a chatbot / virtual assistant representing Phillips

by Creative Virtual since Jun 2008 until Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Phyllis Hi, I'm here to help you find information on our website and the online support we have for your product.

Please enter your model number in the box above or you may drill down to your model number using the drop down box on the right.

ProtectedExpired Maggie a chatbot / virtual assistant representing Magnavox

by Creative Virtual since Jun 2008 until Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Maggie Hi, I'm here to help you find information on our website and the online support we have for your product.

Please enter your model number in the box above or you may drill down to your model number using the drop down box on the right.
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