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Virtual agents / Chatbots
in Australia

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Knowledge management - Australia - To acquire information from employees through natural language interaction

Expired Katie a chatbot / virtual agent representing PayPal

chatbot, chatterbot, conversational agent, virtual agent Katie Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.
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