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Chatbots by Nuance

Nima a chatbot / virtual assistant representing Nuance

chatbot, chatterbot, conversational agent, virtual agent Nima What can Nina Web do?

Converse
Intelligent virtual assistants naturally, quickly and accurately understand online text-based styles such as slang, misspellings, and grammatically incorrect sentences. In addition, a well-designed virtual assistant also reflects your company’s unique image and tone, resulting in a strengthened brand.

Serve
Acting as a personal guide, the virtual assistant provides “the one right answer” or guides the customer to complete transactions with the least amount of user effort.

Optimize
Each conversation a virtual assistant has with a customer can be captured, analyzed and aggregated to deliver real-time insights into customer needs as well as identify opportunities for web site improvements.
chatbot, chatterbot, conversational agent, virtual agent Sasha While Sasha’s primary mission is customer and technical support, she also gathers details on customer needs and product feedback for future enhancements. Additionally, she helps qualify customers for complementary products and services, increasing online subscription rates and improving customer satisfaction.

Chloe a chatbot / virtual agent representing VirtuOz, Inc.

chatbot, chatterbot, conversational agent, virtual agent Chloe Chloe is an Intelligent Virtual Agent for marketing that showcases VirtuOz's best practices for marketing agents. Whether a prospect, potential partner, investor or job seeker, Chloe is designed to answer questions about virtual agents, VirtuOz' solution and VirtuOz client's agents. In addition to answering business related questions, Chloe can also engage socially.

Emilie a chatbot representing Numericable

chatbot, chatterbot, conversational agent, virtual agent Emilie Disponible sur le site d'assistance de Numericable, Emilie offre aux abonnés un support immédiat et en temps réel 24h/24 en qualifiant et traitant automatiquement les demandes des abonnés concernant les connexions, installation, facturation...

Iris a chatbot / virtual agent representing Club de Créateurs de Beauté

chatbot, chatterbot, conversational agent, virtual agent Iris Iris a pour mission d'accompagner les clientes de CCB au quotidien dans la finalisation de leurs commandes et pour répondre à leurs questions de support:
- Soutenir et rassurer les clientes lors de leur processus de commande.
Iris répond ainsi à toutes les questions relatives aux modes de paiements, à la livraison, au changement de coordonnés, à l’utilisation des codes promotionnels, etc.
- Qualifier les demandes et les orienter vers un conseiller humain via un call back si nécessaire.
- Faciliter l’accès des internautes à une information personnalisée en les orientant vers des professionnels via un formulaire web ou un numéro de téléphone.
- Assurer la gestion du service après-vente, pour toute demande relative au suivi de commande, aux retours produit, aux échanges, aux moyens de paiement, etc
chatbot, chatterbot, conversational agent, virtual agent Charlie Charlie is AT&T’s new customer service representative, available 24/7. She currently answers frequently asked questions about Wireless billing and payments, DSL Internet email setup and connectivity, and U-verse remote control. She is able to provide personalized assistance when a user logs into their AT&T account. Charlie is continuously expanding her range of topics and will soone be able to answer questions about Wireline/Home Phone issues.

Mr. Bibendum a chatbot / virtual agent representing Michelin

chatbot, chatterbot, conversational agent, virtual agent Mr. Bibendum Michelin crée à travers le Bonhomme Michelin une relation personnalisée et proche de ses internautes tout en transmettant des messages montrant qu’elle est une marque performante et leader sur son marché.
L’objectif de l’agent sera de discuter sur le Bonhomme Michelin lui-même, et de répondre aux questions relatives à l'histoire, les activités et les valeurs du groupe. L'agent a également pour mission de guider les internautes tout au long de leur visite sur le site
chatbot, chatterbot, conversational agent, virtual agent Agent Striker Agent Striker is Direct2Drive's new customer service representative, available 24/7. He assists the support center by answering frequently asked questions about Direct2Drive's site and services and more. With a couple of questions, Agent Striker can help diagnose and troubleshoot issues with downloads, activations and installations. Striker then personally guides users across the Support Center and navigates them to the appropriate web page to ensure the issue is resolved.

Nathan a chatbot / virtual agent representing Symantec

chatbot, chatterbot, conversational agent, virtual agent Nathan The Virtual Agent (VA) is available on Symantec Consumer Support web site, on the Support home page. The Virtual Agent's mission is to assist Symantec consumers who have support issus. The Agent provides a resolution to their support issues while providing a superior user experience.

Expired Emma a chatbot / virtual agent representing eBay

chatbot, chatterbot, conversational agent, virtual agent Emma Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
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