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Virtual agents / Chatbots
in Australia

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Virtual Agent - Australia
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.

Expired Sarah a chatbot / virtual agent representing MyCyberTwin

chatbot, chatterbot, conversational agent, virtual agent Sarah Sarah was launched in 2011 to act as a concierge on the MyCyberTwin website. Sarah can help customers find out more about MyCyberTwin, recommend products suited to their needs, and engage in meaningful conversational chat.

ProtectedExpired Catherine a chatbot / virtual agent representing Chinglish Bilingual Toastmasters Club

chatbot, chatterbot, conversational agent, virtual agent Catherine Catherine is a CyberTwin created by the Chinglish Bilingual Toastmasters Club to live on their website and Facebook page and answer questions about the club and Toastmasters in general.

Expired Katie a chatbot / virtual agent representing PayPal

chatbot, chatterbot, conversational agent, virtual agent Katie Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.

Expired Emma a chatbot / virtual agent representing eBay

chatbot, chatterbot, conversational agent, virtual agent Emma virtual agent Emma helps eBay Australia members find answers to their questions.
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