NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Next IT since Aug 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account
Emma
a chatbot / virtual agent representing eBay
| by Nuance since Jul 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
Tax Virtual Agent
a chatbot / virtual agent representing H&R Block
| by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.
| by noHold since Jul 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Text synthesis, Faceless, Commercial |
noHold provides Webroot with interactive and diagnostic Virtual Agent technology to answer support questions regarding product information
| by NoHold since Jul 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Market research, Sales, Text recognition, Faceless, Commercial |
Assisted Search is the Virtual Agent of Dell, a leading provider in Computer hardware. Assisted Search is an expert in all things Dell, including set-up instructions, sales assistance, and troubleshooting.
| by Next IT since Jun 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.
| by David Morton since May 2010 in English, Web, Social, Text recognition, Avatar, Amateur |
Morti is a somewhat different form of chat bot, in that he "lives" in a chat room, and can talk to many individuals at once. Whille this can technically be said of other chat bots, the difference here is that everyone sees Morti's replies to anyone in the room. Morti has several built-in features, such as Google and Wiki, but also can search ask.com for a question, and display the "most popular" answer right in the chat room, without having to click a link, or leave the room to see it. Several "room specific" features are in the works, such as a "Telescope" command that will allow users that are in the chat room's Observatory to see images of whatever celestial body the user wishes. Morti's AIML database has been heavily altered to allow him to respond in a more "human" fashion, and to bring out his whimsical, slightly sarcastic personality.
| by NoHold since Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Maggie is a Virtual Agent embedded into the Magellan Customer Support page that can solve end-user questions about troubleshooting, set-up, and more.
R.I.V.K.A
a chatbot
| by Moti Joseph since Mar 2010 until Nov 2011 in English, Web, Text recognition, Avatar, Amateur |
R.I.V.K.A. is a bot available on a variety of mobile platforms, which include iPhone and Android based mobile devices. The program has a 2,5 star rating on the AppStore. The experience of chatting with R.I.V.K.A. is a bit static at first (you have to take the initiative), but after some time the bot starts asking questions by herself too. Funny experience was when she started to give hints about a certain handsome Computer Programmer, couldn't figure out who she meant though.| since Feb 2010 in English, Web, Leisure, Social, Speech recognition, Text recognition, Text synthesis, Travel, Faceless, Commercial |
There's a new way to get things done - just ask Siri.
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