NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Help Interactive since Oct 2010 in English, Web, Proof of Concept, Text recognition, Avatar, Commercial |
Haley is a Virtual Chat Expert designed to answer questions about Help Interactive and its suite of customer engagement solutions. 
Kelly
a chatbot / virtual assistant representing Entergy
| by InteliWISE since Sep 2010 in English, Web, Telecoms & utilities, Text recognition, Video, Commercial |
InteliWISE has recently installed its HelpAgent™ at a leading US utility operator – Entergy. It answers web users' questions about the service and helps them fill out essential forms and questionnaires. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with the Entergy Online Customer Service Center.| by InteliWISE since Sep 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Speech synthesis, Text recognition, Video, Commercial |
The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.
| by Next IT since Aug 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account
| by Next IT since Jun 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.
| by Pannous since May 2010 in English, Web, Speech recognition, Speech synthesis, Text synthesis, Faceless, Commercial |
Voice Actions is an advanced virtual assistant for Androids and iPhones. It is comparable to Apples Siri but also lets you make phone calls, write e-mails, send sms, access information and do many more tasks on Android and iPhone devices. Information retrieval is done in a hierarchic fashion, so when people ask for the definition of abstinence the result comes directly from Wikipedia without bothering the APIs of Yahoo Answers, ChaCha, answers.com, pandorabot, cleverbot or other services.| by Get Abby since May 2010 in English, Web, Customer service, Mobility, Sales, Picture, Commercial |
This automotive Virtual Assistant for Tanksy Toyota allows users to book service appointments, ask questions about their cars and even help shop for a new car.
| since Feb 2010 in English, Web, Leisure, Social, Speech recognition, Text recognition, Text synthesis, Travel, Faceless, Commercial |
There's a new way to get things done - just ask Siri.| by InteliWISE since Feb 2010 in English, Web, Mobility, Text recognition, Picture, Commercial |
This time InteliWISE challenged with a task: how to improve the website of the oldest Harley Davidson dealer in the USA. We provided an attractive, smart and bright cowgirl who not only talks with clients but also presents multimedia.
| by InteliWISE since Dec 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Arvato digital services is a vendor of integrated service packages for the video, audio, games and IT/technology sectors. Its service chain covers everything from post production and replication to fulfillment, from distribution/supply chain management and financial services to electronic content distribution, all backed by end-to-end IT systems. Virtual Assistant helps clients to find their passwords, account numbers and other crucial information.
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