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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Verizon since Aug 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
| by Next IT since Jul 2009 in English, Web, Text recognition, Travel, Avatar, Commercial |
United Airlines' Virtual Expert 'Alex' provides the world's largest airline with a positive, controlled, and dynamic customer experience. Alex originated on Continental.com and migrated to United.com after the merger in 2011. Alex currently answers over 75,000 questions per day. Alex is also proving to be an invaluable tool for reservation agents, who are using Alex to answer customer questions quickly and consistently.
| by Wolfram Research since May 2009 in English, Web, Education, learn & lookup, Text recognition, Text synthesis, Faceless, Research |
Wolfram|Alpha is not exactly chatty, but it gives elaborate answers to factual and scientific questions on lots of subjects. For instance, asking 'what is the population of France?' gives you not only the current population (64.1 million) but also graphs with recent and long-term population history and age distribution, and also a list of the largest cities in France, with population numbers.| by InteliWISE since May 2009 until Oct 2009 in English, Web, Branded conversations, Customer service, Fashion, Sales, Text recognition, Picture, Commercial |
If you want to buy some jewels, why not to use the help of Susan - Diamond Expert of Vivid Jewelers. She is a Virtual Product Presenter (virtual assistant), encourages product presentations and handles important questions. Susan also prompts transactions, with mimics of a real diamond & jewelery expert. | by InteliWISE since Mar 2009 in English, Web, Branded conversations, Knowledge management, Text recognition, Picture, Commercial |
Isidora is Virtual Video Agent (virtual assistant) of Kraft Foods, the largest food and beverage company headquartered in the United States. Isidora is the video - AI generation, fully interactive intelligent agent. She helps Kraft employees "leap-search" into relevant information more quickly, while helping the Kraft HR team convey important messages with the use of multimedia.
| by Creative Virtual since Dec 2008 in English, Web, News & gossip, Text recognition, Faceless, Commercial |
The Virtual Assistant on the Waterstone's website can not only be launched from their homepage, but also from the What's New and Daily News pages.| by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
| by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
| by SitePal since May 2008 in English, Web, Social, Text recognition, Animated avatar, Commercial |
Our virtual assistant, Kathleen O'Malley, is waiting for you in the Customer Service Center. She is available 24 hours a day. Have a question? Simply type it in and she will verbally answer it for you.
| by Next IT since Mar 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Faceless, Commercial |
As an internal workhorse, Ask Merrill successfully addresses over 400 applications, 3,000 products and 170 product groups supporting over 25,000 employees and 5+ million client accounts.