Virtual agents / Chatbots
in Spain

The Virtual Assistant of Seur helps users find information and solve all kind of questions using their own words, in Natural Language.

Seur is the main delivery services company in Spain and Portugal. People can ask questions through the search box using Inbentas Natural Language technology, in their own words.

The Virtual Assistant of Allianz helps users find information and solve all kind of questions using their own words, in Natural Language.

In a particularly competitive market, the insurance company is close to customers and mediators with an innovative and highly effective system. Inbenta, company that develops and distributes specialized software for the interactive management with clients and customers, has been chosen by Allianz Seguros, company that provides insurance and financial services, to expand its customer care system. With a search tool appearance and present in all of the pages of Allianz website (www.allianz.es), Inbentas’ Solution, based in Natural Language, supplies assistance locating the necessary information about products and services offered by Allianz Seguros.

In a particularly competitive market, Allianz’ product stand out for its dynamism and adaptation to changes and new necessities experienced by individuals and companies. Increasing its insurance offer with more complete and innovative products and services also requires constant improvement on the method to approach customers and mediators in order to guide them and respond their doubts in a fast and efficient manner in every moment. “The objective in the installation of Inbenta’s Semantic Search Engine was to provide a better service to clients, agents and brokers in order to optimize calls and e-mails that were received in our Call Center” states Miquel Vaquer, Web and General Services Operation Manager of Allianz Seguros.

The Virtual Assistant of CAN helps users find information and solve all kind of questions using their own words, in Natural Language.

CAN, a medium-sized savings bank based in the Navarre region of northern Spain known for its unique Civic Banking model, through the search box using Inbentas Natural Language technology helps users who can ask questions in their own words.

The Virtual Assistant of Gas Natural Fenosa helps users find information and solve all kind of questions using their own words, in Natural Language.

Gas Natural Fenosa, one of the ten largest European energy multinationals leading in vertical integration of gas and power in Spain, through the search box using Inbentas Natural Language technology, helps users who can ask questions in their own words.

The Virtual Assistant of Catalunya Caixa helps users find information and solve all kind of questions using their own words, in Natural Language.

Spanish bank CatalunyaCaixa puts its trust in Inbenta to implement the next generation solution for Advanced Search on its Internet portal. The project combines the technology of Semantic Search with auto-complete and predictive search, along with the module of dynamic FAQs and response assessments. It also incorporates the module of campaigns and banners which are relevant to context in order to increase cross selling of products.

The Virtual Assistant of Alsa helps users find information and solve all kind of questions using their own words, in Natural Language.

Alsa is the first private operator of passenger transport by road in Spain with a strong international presence. People can ask questions through the search box using Inbentas Natural Language technology, in their own words.

Vueling is a Virtual Assistant for the spanish Airline Vueling. It's designed to help users browse through the airline's website or learn more about the company. It's also capable of helping users perform the online check-in, guiding them through the whole process. It can also help users buy tickets online.

Because it's a "5th generation" Virtual Assistant, it can understand natural language, show emotions and even comprehend ambiguous phrases. It' can also engage in a social dialogue or correct spelling mistakes.

Vueling is a Virtual Assistant for the spanish Airline Vueling. It's designed to help users browse through the airline's website or learn more about the company. It's also capable of helping users perform the online check-in, guiding them through the whole process. It can also help users buy tickets online.

Because it's a "5th generation" Virtual Assistant, it can understand natural language, show emotions and even comprehend ambiguous phrases. It' can also engage in a social dialogue or correct spelling mistakes.