Virtual agents / Chatbots
in Norway

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Telecoms & utilities - Norway - Connectivity (internet, landlines, mobile phone, wireless) and natural resources delivered to the home (water, electricity & gas)

Even a chatbot / virtual assistant representing Canal Digital

by Artificial Solutions since Nov 2010 in Norwegian Bokmål, Web, Branded conversations, Customer service, Facial expressions, Gestures, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Even Canal Digital is the biggest TV distributor in Norway and the second biggest broadband distributor. Canal Digital also operates in Sweden, Denmark and Finland.

The Teneo Virtual Assistant provided by Artificial Solutions is named "Even" and his aim is to answer questions related to TV, Internet and Phone. Even has a lovely personality and a great smile which he will show you if you write "fortell en vits" (tell a joke).

"Even" is also available at the contact form page, where Canal Digital has implemented the Teneo EmailOptimizer. When the user writes his or her question, "Even" will check his knowledge base and suggest an appropriate answer before the user hits the "send" button.

Expired Nora a chatbot / virtual agent representing Chess

by Artificial Solutions since Jan 2009 until Nov 2009 in Norwegian, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Nora This was a pilot project and Nora is now offline.

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Nora is the virtual agent for the Customer Support at Chess Communication AS (www.chess.no).

Nora is well trained in the most frequent questions currently posed to Chess' Customer Service such as Technical support, Subscriptions and Invoices. She is good at relating questions and due to a special Safty Net there should not be one product or service she does not recognize. However, she knows her limits when it comes to specific answers, complaints and sale and she is happy to hand over to her colleagues at Chat.

Her answer is clear and direct, but feel free to test how lucky you are asking her: Do you like me?

Nora also understands some Polish and Sami language, but nevertheless, the Norwegian speaker is the one who will get the most of out of her.
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