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Multi-national Chatbots

Stina a chatbot representing Stena Line

chatbot, chatterbot, conversational agent, virtual agent Stina Stina is a conversational bot who lives in Facebook Messenger, in the Travelmate app and online.

Its functionality consists of:

Check ferry prices and get live updates;
Ask questions about their journey;
Update their Stena accounts;
Join the Stena loyalty program;
Ask questions about the ferry facilities

We even got Stina talking to Stena Line’s business systems, so it can pull passenger data based on booking references and loyalty numbers.
chatbot, chatterbot, conversational agent, virtual agent MessengerTV MessengerTV allows users to watch small videoclips on Windows Live Messenger from channels related to News, Sports and Entertainment. The users have the choice to watch these clips either alone on their computer or watch them together with a friend in a multi-user chat. MessengerTV is now hosted on Ecreations chatbot platform.

Marina a chatbot / virtual agent representing Comunidad Marín

chatbot, chatterbot, conversational agent, virtual agent Marina Marina es la agente de Atención a Clientes de la Comunidad Marín, un portal de servicios para miembros de la comunidad formada en torno al Colegio Marín. Ella utiliza el cerebro de inteligencia artificial más avanzado desarrollado por BotGenes, el BG200K, el cuál es capaz de proporcionar respuestas a cientos de miles de expresiones en Español.

Marina puede ayudar a los visitantes a entender de qué se trata Comunidad Marín, ofrecer guías para la publicación de artículos y servicios, y realizar búsquedas simples dentro del sitio usando el buscador de Google.
chatbot, chatterbot, conversational agent, virtual agent Captain Kirk Pandorabots Spellbinder scanend publicly available fan-compiled transcripts of 72 episodes of the original Star Trek TV series. In those 72 episodes, Captain Kirk has about 9000 lines of dialog. Pandorabots SpellBinder read these lines and created a Captain Kirk chat bot with about 2000 categories and 6000 responses (a category is the basic unit of knowledge). Pandorabots SpellBinder also created a chat bot representations of Mr. Spock and Dr. McCoy. The A.I. Foundation has published these parody characters through this link: http://alicebot.org/kirk. (An animated talking version of Fake Captain Kirk may be found here: http://alicebot.org/kirkbot).

Sophie a chatbot / virtual assistant representing Dutch Railways / Hispeed Alliance

chatbot, chatterbot, conversational agent, virtual agent Sophie Sophie is your personal virtual assistant on www.hispeed.nl. She answers all your questions about international train journeys and tickets.

London 2012 a chatbot / virtual agent representing The London Organising Committee for the Olympic Games and Paralympic Games Ltd

chatbot, chatterbot, conversational agent, virtual agent London 2012 Synthetix launched a smartAgent for the London 2012 Olympic website in early 2009. Visitors to the website can click on "? Ask a question" and are greeted by one of several virtual staff who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the number of routine inbound enquiries via telephone and e-mail.

The smartAgent technology allows site visitors to ask natural language questions whilst also navigating them around the website. The smartAgent has a diverse set of knowledge that is growing by the day, users can ask "How can I get tickets?","How can I get a job with you?","What does your logo represent", "I want to be a volunteer" or even "What sports will take place in the main stadium?".

The Synthetix.info service is being used to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis allow customers to better served both online and offline. The conversation logs also ensure that the knowledge contained within the smartAgent is always up to date.
chatbot, chatterbot, conversational agent, virtual agent Gina Gina is the virtual assistant of Eurail.com, where customers can order passes for train travel throughout Europe. The Eurail Group is owned by, represents and acts for the 30 European railway organisations that make up its membership. Gina is developed by The Selfservice Company.

Jean a chatbot / virtual agent representing Synthetix

chatbot, chatterbot, conversational agent, virtual agent Jean Jean is the smartAgent that sits on the Synthetix website. She is a guide to Synthetix and their products.

By asking Jean questions she will tell you how to cut your customer service costs whilst at the same time increasing sales opportunities and maintaining first class customer care. Synthetix smartAgent automates customer service on your website, dealing with your users' questions instantly and reducing inbound traffic to your contact centre. And brandAgent adds engaging chat functionality to your online marketing. If you'd like to find out how, just ask Jean a question.

Expired Wilma a chatbot / virtual assistant representing MSN

chatbot, chatterbot, conversational agent, virtual agent Wilma Chat with WiLMa, the Windows Live Messenger Assistant, and learn more about all the new features in Windows live Messenger and more. Add WiLMa to your contact list and get the inside scoop on what's hot with Messenger.

Kathy a chatbot / virtual assistant representing Polish Airlines LOT

chatbot, chatterbot, conversational agent, virtual agent Kathy Kathy is a virtual stewardess on the website of Polish Airlines LOT. Kathy answers the customers questions and presents services and products offered by LOT.
Kathy is an interactive guide supported by state-of-the-art AI technologies, with a dedicated dynamic knowledge base of more than 2,000 question options in natural language. The dialog is promoting key information related to the company and air travel.
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