Virtual Assistants by Stanusch Technologies

Magda a chatbot representing Towarzystwa Ubezpieczeń Link4

by Stanusch Technologies since Sep 2012 in Polish, Web, Customer service, Facial expressions, Finance & legal, Gestures, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Magda Magda is a Virtual Advisor on the Towarzystwo Ubezpieczeń Link4 website. Link4 was the first insurer in Poland to initiate the sale of motor vehicle insurance via the Internet and telephone. The direct form of sales has also gained a lot of interest among customers, thanks to which Link4 could expand its range to include home and travel insurance.

The Virtual Advisor's task is to support the Internet sales channel by providing the user with the opportunity to contact the Link4 advisor around the clock. This is possible thanks to an extensive knowledge database covering motor vehicle, property and travel insurance. Ewa can reply to questions such as: how to pay your premiums, the compensation payout process, how to extend your insurance, how to report a car sale, what can be insured when renting a property, and what to look out for when choosing an insurance company. In addition, the Virtual Advisor is equipped with the Live Chat feature.

Wirtualna Położna - Ania a chatbot / virtual assistant representing Siostra Ania

by Stanusch Technologies since Jun 2012 in Polish, Web, Body health, Customer service, Facial expressions, Gestures, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Wirtualna Położna - Ania Sister Ania is a Virtual Midwife project realized for the siostrania.pl portal dedicated to women who are planning a pregnancy, pregnant, or have just given birth. Its operation is based on the expertise of experts including gynecologists, neonatologists and pediatricians. The portal offers unique e-services that transparently provide necessary information in moments that are very important to women.

The caring Sister Ania has a database of specialist knowledge on pregnancy, labor, the postpartum period, caring for a newborn or infant, feeding and health, and was created by specialist physicians. She is available around the clock and will gladly provide an answer to any question even at 4am. Because she is virtual, she is smiling and always rested, and makes motherhood seem less complicated. In addition, Virtual Midwife Ania helps navigate the site and provides information on the services provided by the portal.

Ewa a chatbot / virtual assistant representing Orange

by Stanusch Technologies since May 2012 in Polish, Web, Customer service, Facial expressions, Gestures, Speech synthesis, Telecoms & utilities, Text recognition, Text synthesis, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa is a Virtual Advisor of the international telecommunications company Orange, dedicated to users on the Polish market. The Virtual Advisor’s knowledge consists of two extensive databases containing approx. 1,500 topics. Depending on the need, the Virtual Advisor can be asked about the hotline, and mobile and stationary Internet.

Ewa explains customer's doubts regarding invoices, showing how to check your account and conversation balance. The Virtual Assistant also informs you what you should do during an outage, how to top up your account, and knows the prices of services and promotions offered by the Company. The website Advisor is also aware of basic company information such as the address and important telephone numbers.

Wincent a chatbot / virtual agent representing University of Economic in Katowice

by Stanusch Technologies since May 2012 in Polish, Web, Education, learn & lookup, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Wincent Wincent, the Virtual Advisor at the University of Economics in Katowice website, has been created to help users find information about knowledge engineering. Wincent can provide information related to semantic web issue. He’s willing to answer question like: What is a chatterbot? How to manage knowledge? What is an ontology? How to extracting semantic network? What is Web 3.0?

Magda a chatbot / virtual assistant representing Powiatowy Urząd Pracy w Świdnicy

by Stanusch Technologies since Apr 2012 in Polish, Web, Facial expressions, Gestures, Government, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Magda Magda is a Virtual Advisor to the District Labor Office in Świdnica. She gladly provides answers to issues related to unemployment and simplifies finding new job offers, trainings and internships. The advisor also helps with registration and provides information on grants and reimbursements supporting new enterprises and the equipping of workplaces.

Monika a chatbot / virtual assistant representing ZUS

by Stanusch Technologies since Apr 2012 in Polish, Web, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Monika Monika and Tomek are a Virtual Advisors placed on E-Inspektorat platform on the ZUS website. ZUS (Social Insurance Institution) is Polish state organization responsible for social insurance matters. All suppliers can talk about ZUS with two chatbots – Monika and Krzysztof. They provide information about the entitlement to social insurance benefits, maintaining individual accounts and also about collection of social insurance and health insurance contributions. An additional distinguishing feature of this virtual assistant is able to use LiveChat and Virtual Tour - a simulation of an existing ZUS office.

Ewa a chatbot / virtual assistant representing Koordyncja 3.0

by Stanusch Technologies since Apr 2012 in Polish, Web, Facial expressions, Gestures, Government, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa is a Virtual Advisor for the Koordynacja 3.0 project. This project is a stable mechanism combining professional training with the needs of the Masovian labor market. Ewa's task is to support users in using the service and respond to questions about the project. The project is implemented by Ecorys Polska, Stowarzyszenie Doradców Szkolnych i Zawodowych RP (the RP Association of School and Professional Advisors) and Ecorys UK Limited.

Alexandra a chatbot representing Cugino

by Stanusch Technologies since Mar 2012 in Russian, Web, Fashion, Market research, Sales, Speech synthesis, Text recognition, Text synthesis, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Alexandra Aleksandra is a Virtual Assistant at Cugino.ru. Cugino is Russian company, which is a specialized in exclusive work clothe sales. Aleksandra’s main task is to provide basic information about the company and its products. She assists visitors in searching and navigating on the website.

Dasha a chatbot / virtual agent representing Fuitch

by Stanusch Technologies since Mar 2012 in Polish, Web, Electronics & hardware, Knowledge management, Text recognition, Text synthesis, Trade, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Dasha Dasha is a Virtual Assistant at Fuitch Company. The page is fully devoted to artificial intelligence. Dasha knows how to purchase a bot and how to upgrade it. The Virtual Assistant has additional knowledge on AI and Virtual Advisors. She is willing to help 24/7.or how to improve it.

Iza a chatbot representing BNP Paribas Bank

by Stanusch Technologies since Jan 2012 in Polish, Web, Branded conversations, Customer service, Finance & legal, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Iza Iza is a Virtual Agent on the BNP Paribas Bank page. BNP Paribas is a bank whose branches are located in more than 80 countries worldwide. It is the leader in the field of consumer credit. For many years, the bank has been leading in the fields of investment and corporate solutions as well as retail banking. The Advisor on the Internet page has extensive knowledge about the offer. When a customer asks a question, they immediately get an answer in natural language. Virtual Iza is also willing to help select the right credit, loan or insurance. She also informs the customer how to get a credit, what the repayment period and the interest rates are.
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