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Finance & legal Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Finance & legal - Stock exchange, banking, insurance, intellectual property, human rights, etc.

Arbie a chatbot / virtual agent representing RBC Insurance

chatbot, chatterbot, conversational agent, virtual agent Arbie RBC Insurance is a part of RBC, one of Canada's largest banks as measured by assets and market capitalization, and is among the largest banks in the world, based on market capitalization.

They are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, corporate and investment banking and transaction processing services on a global basis.

Users simply type in their question, such as "How do I buy insurance?", click the "Ask' button. (Users can also instantly receive a dynamically generated list of the Top Ten questions).

After clicking "Ask", users receive one right answer to their question, as well as links to get more information on how to get an online quote.

A list of questions that other people asked (who also ask about purchasing insurance) is also displayed.

Escalation options are conveniently displayed on the right panel.

It should be noted that "Arbie", the little blue-suited man that you see if viewing online, is not part of the IntelliResponse virtual agent solution.
chatbot, chatterbot, conversational agent, virtual agent Olivia HSBC have launched Olivia, the newest member of their customer service team. V-Person™ Olivia will help HSBC’s customers with any questions they may have about online security and about the changes that will affect all their customers' online banking experience. The system is available 24 hours a day, 7 days a week and gathers feedback about usefulness of answers and call savings.

Nienke a chatbot / virtual agent representing Nationale Nederlanden

chatbot, chatterbot, conversational agent, virtual agent Nienke Nienke is de virtuele gastvrouw op http://www.nn.nl. Nienke kan alle vragen beantwoorden over de producten en organisatie van Nationale Nederlanden. Naast het antwoord toont zij veelgestelde vragen gerelateerd aan het onderwerp van de klantvraag.

Expired Sophie a chatbot / virtual agent representing kidoikoi

chatbot, chatterbot, conversational agent, virtual agent Sophie Sophie aide les utilisateurs du service KidoiKoi a utiliser le service. Elle les aides sur la création d'un Kidoikoi, l'enregistrement de dépense et le calcul des remboursements finaux.

Protected How To a chatbot / virtual assistant representing Lloyds Banking Group

chatbot, chatterbot, conversational agent, virtual agent How To Lloyds Banking Group employees have their own internal mortgage support system. The 'How To' implementation makes mortgages simple by providing instant answers and opening secure pages containing more information. Designed specifically for internal use only, the template is simple and clean and reflects the company branding. Important updates are displayed prominently at the bottom and related topics/FAQs are always listed to increase usability.

Nathan a chatbot / virtual agent representing Assurance Pret Habitat

chatbot, chatterbot, conversational agent, virtual agent Nathan Nathan est présent sur la page de contact du site d’assurance pret habitat. Il permet de traiter les questions rapidement les questions des utilisateurs du site, et les invite à envoyer un mail quand la question est trop complexe pour lui.
chatbot, chatterbot, conversational agent, virtual agent Hannah Visitors to the M&S Bank website are greeted by the friendly face of Hannah, their online Virtual Assistant. This V-Person™ system features an In-Conversation Survey (ICS) to help gather information about the usefulness of provided answers and call savings.

ProtectedExpired Georgie a chatbot / virtual assistant representing St.George Bank

chatbot, chatterbot, conversational agent, virtual agent Georgie Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.
chatbot, chatterbot, conversational agent, virtual agent Tom eyeOpen heeft als doel het financiele analfabetisme de wereld uit te helpen. https://www. eyeopen.nl eyeOpen vindt dat iedere Nederlander de beste keuze moet kunnen maken voor zijn eigen geld. Dat kan bij eyeOpen waar consumenten elkaar helpen met heldere informatie en handige hulpmiddelen. Tom is de vraagbaak op de website. Hij beantwoordt consumentenvragen over hypotheken, sparen, lenen en schadeverzekeringen. Zo is de Nederlander goed geïnformeerd over financiële producten.
chatbot, chatterbot, conversational agent, virtual agent Amy The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.
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