Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services
chatbot, chatterbot, conversational agent, virtual agent Sofia Sofia is the virtual agent of Telefónica, who automatically answers to users’ questions. She is responsible of providing information about digital invoices and customer support on digital platforms. With Sofia it is possible to reduce queries on traditional channels and reassign the staff to more complex issues.

Personality: Sofia is fresh, friendly, kind, efficient and confident. With a casual style she is available 24 hours on digital channels to respond customers queries and provide useful information.
chatbot, chatterbot, conversational agent, virtual agent Iris Iris is the virtual assistant of ANWB. Members of ANWB can ask her questions about Insurances, Breakdown services and Membership 24 hours a day. Iris is the online guide for ANWB members on their journey through the website. She helps members find their way to the secured environments ‘Mijn ANWB’ & ‘Mijn Verzekeringen’ to take care of everything online.

Asesor Galicia a chatbot / virtual agent representing Banco Galicia

chatbot, chatterbot, conversational agent, virtual agent Asesor Galicia Galicia Adviser is the virtual agent of Galicia Bank, created to centralize the company’s information and provide advice any time and from any device. He answers questions to current customers about products, services, promotions and attends queries from users interested in purchasing its service.

Personality: Galicia Adviser reflects the formal, reserved style of the company. He has a friendly way to give precise answers, helping users to easily find information on the web.
chatbot, chatterbot, conversational agent, virtual agent Caporal Dupont Missions de l'agent virtuel : Le caporal Dupont est disponible pour répondre à toutes les questions relatives au recrutement de l’Institution Française. Situé dans la barre servicielle, le caporal Dupont est le premier agent virtuel au monde "protéiforme" (chargement aléatoire des 5 visuels de l'agent).
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.
chatbot, chatterbot, conversational agent, virtual agent Oskar Oskar is a Virtual Advisor on Inkubator STARTER and Kreatywny Gdańsk website. He provides information about activities of The Gdańsk Entrepreneurs' Foundation. He answers questions and leads an interesting dialogue.
chatbot, chatterbot, conversational agent, virtual agent Servicebot-3 I'm a robot developed for virtualization of care, promoting improvement in the level of user satisfaction, increased accessibility of care services, standardization in service delivery, I am also able to develop intelligent dialogues, which can perform queries, update, validate and record data in external systems, perform transactions and decisions.
chatbot, chatterbot, conversational agent, virtual agent Javier Javier, a Virtual Agent developed by BotGenes, works as a Virtual Advisor in Sustentum; an organization specialized in strategic management of information and communication systems.

He has studies in Information Systems, and enjoys giving information about the services offered by Sustentum to those who are interested.

Javier uses the more advanced "brain" developed by BotGenes with more than 400,000 decision rules, allowing him to handle thousands of regionalisms, typos, spelling and grammar error and also contextualize answers.

He integrates PLN technologies, Natural Language Processing, with TTS, Text to Speech, also offering Chat, audio streaming and an animated 3DAvatar.

chatbot, chatterbot, conversational agent, virtual agent Vera Vera is the virtual employee of Randstad. Randstad is one of the largest companies in the recruitment industry. Vera helps you to log in to the portal "My Randstad'.
After the user has logged Vera helps with:
submit payslips
call in sick
submit vacancies
apply for a job
holiday requests

Amanda a chatbot representing Anglian Water

chatbot, chatterbot, conversational agent, virtual agent Amanda Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.
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