Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services
chatbot, chatterbot, conversational agent, virtual agent Cloudius Cloudius greets the visitors a Virtual Support Center.


He is the "Cloud9 Guru", the personal assistant that assists users on the Cloud9 website.
They can ask any question they have about the Cloud9 application and services.

Cloudius missions are:

- to decrease the number of support calls
- to promote the discovery of the offer and servives provided by Cloud9 Real Time.

Cloudius include the following features:

- 3D Anamited Avatar
- US English TTS
- HTML5 compatible interface
- All of Living Actor Assistant's features including full online administration and analytics, multi-contributors, white board for enriched answers...
chatbot, chatterbot, conversational agent, virtual agent Find Me This V-Person™ is used internally to provide support to mortgage sales advisers across the United Kingdom. This easy-to-use system allows advisers to ask questions in natural language via a free text box or select from clickable FAQs.
 
chatbot, chatterbot, conversational agent, virtual agent Pierre Pierre is the Virtual Assistant of Weber site. His mission is to answer public anc professional questions regarder Weber's products and their use.

His answers include links and images to present the products and their web-page.
chatbot, chatterbot, conversational agent, virtual agent Martin Martin is the Virtual Assistant of Keolis Bordeaux (France) website: the public transportation network. His mission is to answer frequently asked questions and therefore to reduce the number of entering mails and calls. He also help visitors to best navigate on the site and find contents.
chatbot, chatterbot, conversational agent, virtual agent Ask Me Citibank India's virtual assistant is located in the Customer Service Center of their website and is designed to provide information to customer queries about Citibank products and services. This is Creative Virtual's first V-Person™ implementation in India.
chatbot, chatterbot, conversational agent, virtual agent Andrew Ask Andrew is the V-Person™ for HSBC Commercial Banking in the UK. This virtual assistant is located within the secure area of the HSBC website to assist business banking customers.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Juan Cruz Juan Cruz, a Virtual Agent developed by BotGenes, works as a Virtual Councelor at “Nueva Escuela de Arte y Diseño”; an Institute specialized in training professionals for advertising, design in all its forms, graphic advertising, editorial, interiors, fashion, web, photography, arts, cartoons, painting, sculpture, drawing, etc.

He has studies in Journalism and enjoys giving information about the Institute to Spanish spoken student around the world.

Juan Cruz uses the most advanced "brain" developed by BotGenes with more than 500,000 decision rules, allowing him to handle thousands of regionalisms, typos, spelling and grammar errors, and also contextualize answers.

He integrates PLN, Natural Language Processing, technologies with TTS, Text to Speech, also offering Chat, audio streaming and an animated 3DAvatar.
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