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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Nuance since Aug 2008 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur |
| by Synthetix since Aug 2008 in English, Web, Text recognition, Travel, Picture, Commercial |
Virtual Hollie is providing answers to questions from people interested in visiting a number of holiday parks across the United Kingdom. The virtual assistant is currently dealing with thousands of visitors each month. The technology is answering customer queries on a variety of subjects whilst also navigating the user to additional content that appears on the website. The virtual assistant contains a wide range of content, this includes information on key attractions, when famous people are performing and routine information about each venue such as "what time do you need to check in". One of the more interesting aspects of the deployment is that "Hollie" promotes some of the events that are taking place at the resorts over the course of the year.
noHold Virtual Agents assist Cisco Linksys customers in finding the answers to their questions.
| by Gaitobot since Aug 2008 in English, Web, Text recognition, Avatar, Commercial |
| by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial |
This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.| by Botego since Jul 2008 until Aug 2008 in English, Web, Home & living, Text recognition, Avatar, Commercial |
Botégo, Project House'un Tefal için geliştirdiği projede, ev hanımlarına yönelik ramazan sohbeti gerçekleştiren, onlara yemek tarifleri, mutfak ve banyo için püf noktaları öğreten bir bot üretti.| by Stanusch Technologies since Jul 2008 in English, Web, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ewa to wirtualny doradca na stronie firmy Clix Software, tworzącej oprogramowanie dla małych i średnich przedsiębiorstw. Ewa zapozna rozmówców z oprogramowaniem OKAY CRM, odpowie na pytania co do funkcjonalności i spraw technicznych oraz skieruje do właściwych linków. Ewa pełni też rolę wirtualnego handlowca i przyjmuje zamówienie od klienta na OKAY CRM.
| by Dreams&Co since Jul 2008 in English, Web, Proof of Concept, Text recognition, Avatar, Commercial |
| by Nuance since Jul 2008 in English, Web, Branded conversations, Career & education, Customer service, Environmental, Text recognition, Faceless, Commercial |
The Chegg Contact Us Agent provides instant customer service that's available 24/7. The intelligent virtual agent serves as the first point of contact for engagement across all customer service channels. Alone, it handles over 200,000 conversations per month and, through its dialog strategies, determines the appropriate channel to direct the customer. This service model matches the hectic schedules of Chegg's target user group, college students, while simultaneously assisting Chegg's customer service department in balancing customer service channels. Customers are able to get answers immediately and at a time that's most convenient for them even if the customer service department is closed.
| by Microsoft since Jul 2008 in English, Web, Text recognition, Travel, Avatar, Commercial |
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