Sol is the archetypal virtual assistant
joining artificial-solutions from the 23rd century. She and her fellow VA´s are here to help organizations cut the costs of meeting rising demand for customer service. They can understand and interpret the meaning and context of customer queries usinge-mail, live-chat, sms or social networks. They can learn reason and understand and apply this knowledge to real customer interactions. They can answer questions, point to information or resourses, log issues, book service calls, even complete transactions through back-end or e-commerce systems and update databases- at all the same time.
Sol shines through as she chats with visitors to the website. If you try to catch her out or upset her , she wont get grumpy, but mat well surprised with the ansear, An embassador for Artificial Solutions, Sol tirelessly 24 hours a day.
Additional comments by developer Artificial Solutions:
Like any good customer service agent she can keep conversations on track, backtrack to key points in the conversation and even remember names between sessions. She can also give directions to Artificial Solutions offices through a connection to Google Maps.
Powered by the award-winning Teneo interaction Engine, she´s on the artificial Sopluyions right now just waiting for you to ask her all sorts of questions about her and the people who created her. If yo ask her all sorts of questions about her and the people who created her. If you ask her niely, she´ll even e-mail you a transcript of your conversation!