Chatbots.org Business News

On 3rd May 2012 Creative Virtual participated as a Sponsor at LivePerson Aspire EMEA 2012 held at Vinopolis in London. The conference is a unique event designed to highlight the most innovative and groundbreaking developments from LivePerson and their partners and customers. Around 200 delegates attended this customer summit to take advantage of the keynote speakers, small group sessions and demonstrations of new ways to connect and engage with customers.

VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced today that VirtuOz’ Intelligent Virtual Agents have been recognized by three industry award programs in May 2012 alone, including the Best in Biz Awards EMEA, Silver Winner for Best New Service of the Year; The American Business Awards Finalist in the Relationship Management Solution Category for the second year in a row; and TiE50 Awards Finalist, where VirtuOz beat out over 2000 entrants. 

Would you trust health advice dispensed by a computer rather than a human physician? Despite the obvious challenges of using artificial intelligence (AI) in healthcare, researchers have long held that AI can give hard-pressed healthcare professionals a helping hand.

Creative Virtual is excited to announce that they recently become the Chatbots.org Advanced Business Member with the most contribution points. Chatbots.org is a website set up and maintained by Erwin Van Lun and his team as an industrial catalyst to advance the industry of Intelligent Virtual Characters. In 2011, Chatbots.org launched their Advanced Membership Program which allows companies to become more visible on the site, complete an enhanced membership profile and have access to statistics on their profile including lead reporting. Contribution points are earned by individuals associated with the company for activities such as adding new virtual assistant listings, submitting items for the business news section and leaving comments in various areas around the site. All companies added to the site as being involved with Intelligent Virtual Characters in some capacity are included on the Companies page with Advanced Business Members appearing at the top of the list sorted by years of commitment and contribution points.

On 4th April 2012, Creative Virtual hosted an enlightening webinar with Forrester Research, How Virtual Agent Innovations Can Benefit Your Mobile, Web, Call Centre and Social Channels.  The event was a huge success with a turnout of over 100 attendees from around the world.  The event was hosted by Forrester Research analyst Diane Clarkson and Richard Simons, CEO of Creative Virtual USA.

According to Gartner, in a few years 85% of customer-company relationships will be made without human mediation. To reach that goal we need Virtual Avatars to be more intelligent than they are nowadays.

FIONA (Framework for Interactive-services Over Natural-conversational Agents)  is a global online platform for the creation of Intelligent and Interactive Virtual Avatars.

FIONA’s first beta version is going to be launched soon and we are searching for beta testers. If you work on human computer interaction and artificial intelligence, you are 3D Designer, you have TTS or ASR modules, or you create virtual agents, you can become a beta tester. You only have to register in http://www.sparkingtogether.com.

VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced availability of VirtuOz Micro-Agents, special purpose virtual agents that address specific topics with enough repeat customer requests to provide companies with immediate return on investment.  VirtuOz Micro-Agent for Shipping is the first of many micro-agents to be launched in the coming months and is available now for a free test drive.

Registration has now opened for Creative Virtual’s next webinar with Forrester Research.

Title: How Virtual Agent Innovations Can Benefit Your Mobile, Web, Call Centre and Social Channels
Date: Wednesday, 4th April 2012
Time: 16:00 UK time/ 11:00 EST
Speakers: Diane Clarkson, Forrester Research Analyst, & Richard Simons, CEO of Creative Virtual USA

ASDA is a British supermarket chain that was bought by Wal-Mart (World’s largest retailer) in 1999. There are hundreds of thousands of ASDA customers shopping at 243 ASDA supermarkets around the UK. In early 2009 ASDA began the migration of its online shopping service to a new platform and were looking for a solution to make the transition as easy as possible for their customers.

VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced the company was named to Lead411’s “Hottest San Francisco Company” list.