Ever realized that not only humans are culturally bounded, but virtual agents as well? Practices that are completely accepted in some cultures would totally be rejected by other cultures. Even when they are part of so-called viral campaigns, which tend to be a little bit shocking. However, at Chatbots.org we believe learning starts with openness and sharing. So be prepared!
We’ve stumbled upon Anna and Adam, virtual agents (chatbots or virtual assistants if you prefer) of Polish company Inpost. Both Anna and Adam can be undressed if you know the codes! In fact, for non-Polish speaking people, it would come across as a code; for Polish natives it’s about answering questions about Inpost’s new service called paczkomat. They learn by interacting with Anna or Adam.
In most cultures, this kind of practice would be highly unusual for established brands like InPost. Note that Inpost is not a silly new web startup: They are the first company in Poland offering postal services throughout the country via its own units, represented in 200 cities of Poland via 800 Customer Service Points. Inpost is part of the Integer.pl group which is listed on the Warsaw Stock Exchange. Anna was developed by a large virtual agent developer in Poland named Stanusch Technologies.
Wanna undress Anna or Adam yourself or checkout the video? Click below for the codes.