News about the evolution of conversational agents, virtual agents, chatterbots, brand agents, whatever terminology you prefer. Discover our latest listing of professional chatbot/virtual agent developers
Andy Peart is underlying why "Rolling on winter brings more Nordic disruption" in technology
In a recent release Gartner predicted its top ten disruptive technologies for 2012. Amongst the expected and rather predictable media tablets, app stores and cloud computing, Gartner says that icons, menus and pointers will be replaced by mobile-centric interfaces such as gesture, voice and search. But voice isn’t everything. For it to be a successful method of interaction, voice needs an underlying intelligence.
Avatar provider CodeBaby partners with Spanish Based Semantic Search & Artificial Intetelligence provider Inbenta
CodeBaby, a company whose award-winning digital characters are shaping the growing online self-service marketplace, today announced its partnership with inbenta, a leader in Natural Language Processing and Semantic Search. Recognizing the expanding market demand for self-service solutions, CodeBaby and inbenta have joined forces to deploy intelligent virtual assistants that increase online conversation rates and customer satisfaction.
The new alliance will deliver technologies through online assistance to web visitors via the CodeBaby Intelligent Virtual Assistant (CIVA) solution which provides digital characters that engage website visitors and seamlessly guides them through the online self-service experience. By driving interaction with the inbenta semantic engine – which incorporates technologies enabling intelligent interactions though its Natural Language Processing solution – visitors dramatically increase their ability to find the information they are seeking online, thereby improving the overall customer experience. This technology reduces operations costs for inbenta customers by diminishing the dependency on customer support professionals.
Telesar V Robot Avatar: a real-life remote experience by transmitting sight, sound & touch data to its operator
Experience a foreign or distant world without actually being there: Japanese researchers leaded by professor Susumu Tachi at Tachi Laboratory have developed Telesar V Robot Avatar which delivers a remote experience straight to its operator by transmitting sight, sound and touch data. You can actually feel the shape and surface unevenness, and also the temperature of objects.
Fred Roberts, explains how psychology in NLI is important to create a humanlike Teneo virtual assistant.
The goal of psychology is to predict and control behavior. It is the same goal we have as knowledge engineers. This may sound somewhat Orwellian, but it is not about sinister machinations. In Artificial Solutions, we want to do everything possible to help users of our Teneo virtual assistants (VAs) quickly and conveniently find the way to the information they need. Since a VA is typically designed to answer a specific set of queries, we have a clear idea of which content should be covered. For example, it’s reasonable to expect that a VA on a bank’s website will be asked questions about banking, hence it will need to be an expert on transactions such as opening accounts and transferring money, but it is not reasonable to expect it to advise you which sofa to buy with the check you write. Anna knows every item that IKEA sells, but will be puzzled if you try to borrow money from her.
Virtual Human grabs an uncooked chicken egg with its soft robotic gripper
Most conventional hard robots are composed of metallic structures. However, the development of soft robots can find new applications in robotics and virtual humans in augmented reality environment. An elastomeric gripper of an embodied agent equipped with an embedded pneumatic network could touch, recognize and gently pick up an egg!
Artificial intelligence a long way off, despite technology being used more frequently
The day when artificial intelligence (AI) reaches the stage of self-awareness is “lifetimes” away, the innovation officer at MyCyberTwin has claimed.
Speaking to Computerworld Australia about the possibility of intelligent machines roaming the earth, MyCyberTwin’s chief innovation officer and co-founder, John Zakos, said such a leap in technology may take lifetimes.