Chatbots Archive April 2011

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive April 2011

Wirtualna Asystentka Gruper a chatbot / virtual assistant representing gruper.pl

     by InteliWISE since Apr 2010 in Polish, Web, Branded conversations, Culture, Customer service, Sales, Speech synthesis, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Wirtualna Asystentka Gruper InteliWISE Virtual Agent was installed with the purpose of increasing online sales and boosting conversions for a leading group buying portal. In the proof of concept stage, more than 16% of shoppers accepted the special offering presented by Sales Agent. This sales added on top of standard sales, and was generated purely by having added the InteliWISE Virtual Agent to shopping cart. Sales Virtual Agent proved to be able to successfully close almost 450 additional deals per month, more than 10% of all hitherto monthly deals.

Steve a chatbot / virtual assistant representing Tansky Toyota

     by Get Abby since Apr 2010 in English, iPhone, Customer service, Mobility, Sales, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Steve This automotive Virtual Assistant for Tanksy Toyota allows users to book service appointments, ask questions about their cars and even help shop for a new car.

Maggie a chatbot / virtual agent representing Magellan

     by NoHold since Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Maggie Maggie is a Virtual Agent embedded into the Magellan Customer Support page that can solve end-user questions about troubleshooting, set-up, and more.

Maggie provides Magellan customers with the most interactive and diagnostic Virtual Agent experience available.

Dr Dunn a chatbot / virtual assistant representing NHS East of England

by Creative Virtual since Mar 2010 in English, Web, Body health, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Dr Dunn NHS East of England have welcomed Dr Dunn to their Strategic Projects website. Dr Dunn is available 24/7 to answer questions about the Foundation Trusts at Hinchingbrooke, Luton and Bedford. This V-Person™ features static photographs of a real person that change depending on the question entered by the user.

Expired Virtual Agent a chatbot / virtual agent representing Verizon

by Creative Virtual since Dec 2009 until Jun 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Agent This V-Person™ answers questions about graduate level jobs and internships on the Verizon Career web pages. The template reflects the design of these pages which feature photos and names of Verizon employees.

Expired Tina a chatbot / virtual assistant representing Intuit Canada

by Creative Virtual since Nov 2009 until Jul 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Tina Intuit, named America’s Most Admired Computer Software Company by Fortune Magazine in 2009, uses a V-Person™ implementation to help customers on their Canada QuickBooks website.

Protected Penny a chatbot / virtual agent representing Verizon

by Creative Virtual since Oct 2009 in English, Branded conversations, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Penny Penny, Verizon’s payroll support agent, answers questions on the internal Verizon Payroll site and is very popular with employees. Surveys rate her performance at 40+ percent call avoidance.

Protected Customer Support Agent a chatbot / virtual agent representing Verizon

by Creative Virtual since Sep 2009 in English, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Customer Support Agent The Verizon Business V-Person™ is located within the secure log-in area of the site and is personalized for the user. The avatar is based on a photo of a current Verizon employee.

Steve a chatbot representing Airtran

     by Get Abby since Aug 2009 in English, iPhone, Branded conversations, Customer service, Speech synthesis, Text recognition, Travel, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Steve Steve is the virtual assistant of Airtran that helps you check on flight status, look up reward points and answers questions.

Begobet a chatbot representing Ardwort Intillegence

       by Ardwort Intillegence since Aug 2009 in Indonesian, Twitter, Branded conversations, Campaign, Proof of Concept, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Begobet The chatbot Begobet is developed by Ardwort Intillegence, a Jakarta-based stealth startup. The purpose of Begobet is to converse with Twitter users with random topic, from Love to Death or from Soccer to Facebook games. Begobet is the first natural language chatbot in Twitter using Indonesian language.
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