Chatbots Archive October 2012

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive October 2012
chatbot, chatterbot, conversational agent, virtual agent CallMum Featuring Mitsuku CallMum is the UK Edition of the mobile virtual asssitant CallMom from Pandorabots. CallMum is a mobile, voice-activated personal assistant that can have a conversation, dial a number, send an email or SMS message, learn contacts, provide help with the app, search the web, open a URL in a browser, read data from web services, check battery status, give directions and find a location on the map -- all through natural language, voice commands.

CallMum features the original Mitsuku chat bot personality created by Steve Worswick
chatbot, chatterbot, conversational agent, virtual agent Javier Javier, a Virtual Agent developed by BotGenes, works as a Virtual Advisor in Sustentum; an organization specialized in strategic management of information and communication systems.

He has studies in Information Systems, and enjoys giving information about the services offered by Sustentum to those who are interested.

Javier uses the more advanced "brain" developed by BotGenes with more than 400,000 decision rules, allowing him to handle thousands of regionalisms, typos, spelling and grammar error and also contextualize answers.

He integrates PLN technologies, Natural Language Processing, with TTS, Text to Speech, also offering Chat, audio streaming and an animated 3DAvatar.

chatbot, chatterbot, conversational agent, virtual agent Emily Launched in October 2012, "Ask Emily" is an Intelligent Virtual Assistant created by Next IT for financial-services provider SWBC. As one of its many services to lenders, SWBC ensures that items paid for with a loan are properly insured. If a lack of coverage is detected, SWBC contacts the borrower in a lender-branded letter, presenting options for rectifying the problem.

Prior to the introduction of “Ask Emily,” borrowers were directed to either a call center or a conventional website. With their new IVA, SWBC gives lenders a competitive advantage by allowing borrowers to resolve their insurance issues on their own time, 24/7, using natural-language conversation. Emily answers any insurance-related questions borrowers may have, allowing them to quickly return their loans to good standing and helping them maintain a positive relationship with the lending institution.
chatbot, chatterbot, conversational agent, virtual agent Julie Amtrak customers have an additional resource for information with the launch of the new intelligent virtual online assistant, “Ask Julie,” on Amtrak.com. “Ask Julie” provides answers to customer questions, all in her own voice and personality.

Ola a chatbot / conversational agent representing City of Olsztyn

chatbot, chatterbot, conversational agent, virtual agent Ola Ola is a Virtual Clerk for Municipality of Olszyn, Poland.

It's a Virtual Advisor for city council and it's web -self - service solution for modern city service.

It has:
• A better, more intuitive search than traditional city sites:
• Residents can ask a question their
own way, even making spelling
mistakes, and avoid the need to
search for the answer they seek
within the site

Ola as the Virtual Advisor can resolve
residents’ issues at a cost of less than £0.50 per enquiry Compared to £6.00+ with a call
center operator or live clerk
chatbot, chatterbot, conversational agent, virtual agent Magda Magda is a Virtual Advisor on the Towarzystwo Ubezpieczeń Link4 website. Link4 was the first insurer in Poland to initiate the sale of motor vehicle insurance via the Internet and telephone. The direct form of sales has also gained a lot of interest among customers, thanks to which Link4 could expand its range to include home and travel insurance.

The Virtual Advisor's task is to support the Internet sales channel by providing the user with the opportunity to contact the Link4 advisor around the clock. This is possible thanks to an extensive knowledge database covering motor vehicle, property and travel insurance. Ewa can reply to questions such as: how to pay your premiums, the compensation payout process, how to extend your insurance, how to report a car sale, what can be insured when renting a property, and what to look out for when choosing an insurance company. In addition, the Virtual Advisor is equipped with the Live Chat feature.
chatbot, chatterbot, conversational agent, virtual agent Mia MIA is an InteliWISE Sales Assistant in the UK Acess store.
It has the non - disturbing interface - a Widget that slides out in the form of Tab Widget and enables shop owner to precisely target shoppers with important sales alerts like ‘free delivery’ or ‘time based discounts’ and thereby increases conversions and decreases shopping cart abandonment.

chatbot, chatterbot, conversational agent, virtual agent RICH A development platform to test various hypothesis related to the field of Artificial Intelligence

Being partially based on a self organizing neural net, RICH is constantly evolving.

Virtual Helpdesk Agent a chatbot / conversational agent representing Refund.me

chatbot, chatterbot, conversational agent, virtual agent Virtual Helpdesk Agent Refund.me was looking for a cost - effective, self - learning Virtual Agent for its new service. It was supposed to work also as an intelligent helpdesk.

InteliWISE provided a self - service software, that provides Refund.me shoppers with instant answers to the most of their questions, without humans, 24-7, at the most effective cost of service.

It has the combination of intelligent search (semantic) engine, with a very minimalistic look& feel and intuitive page navigation, providing instant answers or navigating The Smiths to right information.

Anna a chatbot / virtual assistant representing Municipality Sroda Wlkp

chatbot, chatterbot, conversational agent, virtual agent Anna Anna is Virtual Assistant And Live Chat for eGov & Council Services in Sroda Wlkp, Poland.

Virtual Advisor for councils is a fully automated and self - learning Q&A Software

• A better, more intuitive search:
• Residents can ask a question their
own way, even making spelling
mistakes, and avoid the need to
search for the answer they seek
within the site
• Integrated with live chat

City councillors will be the first to know about citizen issues.

Answers to these questions:
? What are key obstacles in
application processes?
? What exactly did customers
ask for?
? What is missing in my Support or FAQ
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