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Anna (IKEA)

since June 2005 in Dutch, webbot, Home & living, Customer service, Sales

chatbot, chat bot, virtual agent, conversational agent, chatterbot Anna

Anna is de virtuele agent van Ikea. Anna beantwoordt vragen in een tekst-dialoog en kan daarbij ook gerelateerde pagina's in het onderliggende browser-venster oproepen. Ook beantwoordt ze eenvoudige vragen als 'hoe heet je'. Ook toont emotie als ze informatie niet kan vinden.

English description:

Anna is IKEA’s virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like ‘what’s your name?’ On top, she shows emotions, for example if she couldn’t find information you are looking for.

Developer: Artificial Solutions
Related Organisation: IKEA
Country: netherlands
Language: Dutch
Themes: Home & living
Classifications: Customer service
Classifications: Sales

Contact details of chatbot, chatterbot, chat bot, virtual agent or conversational agent Anna:
Chat on website

Started on June 2005

Family or country appearances of Anna

Other chatbots (chatterbots, conversational or virtual agents) in Home & living

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Reaction by erika on Nov 2nd, 2009 13:04

ciaoooooooooooo

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Anna (IKEA)

Family or country appearances of Anna

Other chatbots (chatterbots, conversational or virtual agents) in Home & living

Reaction by erika on Nov 2nd, 2009 13:04

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