Chatbots by IntelliResponse

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - IntelliResponse
chatbot, chatterbot, conversational agent, virtual agent Olivia “Ask Olivia” is Optus’ (Australia's 2nd largest telecom provider) virtual agent solution, built to assist Optus’ customers to ask questions online. Branded with an ‘Ask’ feature, clients can ask questions and Olivia will provide the one right answer. If clients have questions that are more personal in nature, Olivia will provide a suggestion for escalation via another channel. Olivia also displays the ‘top trending topics’.
chatbot, chatterbot, conversational agent, virtual agent Ana Ask Ana ensures that the online customer experience delivered by Copa Airlines is both enjoyable and rewarding, enabling customers and visitors to http://www.copa.com to type in a question using everyday natural language.

Users get a single, accurate and approved answer to their questions, the very first time, along with a short list of helpful, related questions. Users also have the ability to view a dynamic list of the top ten questions based on previous question patterns.
chatbot, chatterbot, conversational agent, virtual agent Kim Nova Scotia Power is one of the leading power suppliers in the province of Nova Scotia, Canada. The company has branded their self-service as ‘Ask Kim’, who answers customers’ questions, but also provides escalation options, top ten questions and related questions. The ‘Ask Kim’ answers page also features a ‘rate my answer’ option, with further escalation options available.
chatbot, chatterbot, conversational agent, virtual agent Jane Stanford University’s “Ask Jane” is extremely popular with students at Stanford University. Branded after Jane Stanford, the co-founder of Stanford University, "Ask Jane" has become the ‘go-to’ person for any online, self-service inquiry. Visitors to the website can also view the top ten questions asked by other visitors; the list is dynamic, so it always remains current! Go ahead, ask Jane!
chatbot, chatterbot, conversational agent, virtual agent Ask Kobo, Inc. is one of the world's fastest-growing eReading services globally and has attracted millions of readers from 190 countries.

In order to provide a much richer online experience for their customers, they selected the IntelliResponse Answer Suite



Arbie a chatbot / virtual agent representing RBC Insurance

chatbot, chatterbot, conversational agent, virtual agent Arbie RBC Insurance is a part of RBC, one of Canada's largest banks as measured by assets and market capitalization, and is among the largest banks in the world, based on market capitalization.

They are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management services, insurance, corporate and investment banking and transaction processing services on a global basis.

Users simply type in their question, such as "How do I buy insurance?", click the "Ask' button. (Users can also instantly receive a dynamically generated list of the Top Ten questions).

After clicking "Ask", users receive one right answer to their question, as well as links to get more information on how to get an online quote.

A list of questions that other people asked (who also ask about purchasing insurance) is also displayed.

Escalation options are conveniently displayed on the right panel.

It should be noted that "Arbie", the little blue-suited man that you see if viewing online, is not part of the IntelliResponse virtual agent solution.

Ray a chatbot / virtual agent representing Cape Fear Community College

chatbot, chatterbot, conversational agent, virtual agent Ray Deployed by IntelliResponse, ‘Ask Ray’ is Cape Fear Community College’s online student self-service solution. Ray allows students to ask questions online, therefore instantly providing the answer to students. In addition to answering the question asked, Ray provides a dropdown list of suggested questions, top ten questions and an avenue to further escalate to live help, should the student have the need. You can find Ray on the college’s website and Facebook page.
chatbot, chatterbot, conversational agent, virtual agent Scooter Scooter, Columbia College’s lively mascot, is the face of self-service for students at Columbia College. Students can ask Scooter a number of questions, and strives to return the one right answer for each respective question. Students can also select questions off the ‘Top 10 Questions’ section, situated on the right hand side of the page. Unlike an FAQ section, the top ten questions are dynamically populated, so they reflect the true top questions students and visitors are asking.
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